DENR CITIZEN'S CHARTER
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TO IMPROVE EFFICIENCY IN THE DELIVERY OF PUBLIC SERVICE BY REDUCING BUREAUCRATIC RED TAPE
PURPOSE OF CITIZEN’S CHARTER:
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To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer |
DENR MANDATE:
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The DENR is the primary government agency responsible for the conservation, management, development and proper use of the country’s environment and natural resources. |
VISION: |
A nation enjoying and sustaining its natural resources and a clean and healthy environment. |
MISSION:
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The DENR shall be the driving force in the pursuit of sustainable development, enabling stakeholders’ participation in the protection, conservation and management of the environment and natural resources for the present and future generations. |
In pursuit of the foregoing, the fast, efficient and satisfactory performance of the following frontline services of the DENR may be demanded by customers:
DENR REGIONAL, PENR AND CENR OFFICES
Admin and Finance sector (Internal and External Services)
RO-AF-01 |
Issuance of Certification of No Records/Appeal/Motion for Reconsideration, etc. |
RO-AF-02 |
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RO-AF-03 | |
RO-AF-05-06-07 |
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RO10-AF-01 |
Processing and Issuance of Leave of Absence (Internal Services) |
FORESTRY SECTOR (External Services)
RO-F-01 |
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RO-F-03a |
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RO-F-03b |
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RO-F-04 |
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RO-F-05 |
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RO-F-06 |
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RO-F-07 |
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RO10-F-01 |
Issuance of Special Land Use Permit (SLUP) For Short-Term Land Use Only (Non-Renewal) |
RO10-F-02 | |
RO10-F-03 | |
RO10-F-04 | |
RO10-F-05 |
LANDS SECTOR (External Services)
RO-L-01 |
Issuance of Certification of Land Status and/or Certification of Survey Claimant |
RO-L-02 |
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RO-L-03 |
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RO-L-04 |
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RO10-L-01 | |
RO10-L-02 |
Application for Special Patent (Lands Not Yet Reserved and or/Subject of a Proclamation) |
RO10-L-03 | |
RO10-L-04 |
BIODIVERSITY SECTOR
RO10-B-01 |
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RO10-B-02 |
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RO10-B-03 |
Issuance of Wildlife Special Use Permit (WSUP) To Exhibit/Show Fauna for Commercial Purposes |
RO10-B-04 | |
RO10-B-05 | |
RO10-B-06 | |
RO10-B-07 |
Click to see Procedure for Filing of Complaints:
- Details
- Category: Transparency
- Published: 07 July 2020